Privacy Policy
Effective Date: 06/05/2024
Celestial Mug Creations (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or purchase our products.
1. Information We Collect
We collect the following types of information:
a. Personal Data:
- Contact Information: Name, email address, mailing address, and phone number.
- Payment Information: Credit card details and billing information.
- Account Information: Username and password if you create an account.
b. Non-Personal Data:
- Technical Data: IP address, browser type, operating system, and other technical information.
- Usage Data: Information about how you use our website, including pages viewed, links clicked, and other interaction data.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Transactions: We use your personal data to process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- To Provide Customer Support: We use your information to respond to your inquiries and provide support.
- To Improve Our Services: We use non-personal data to understand how our website is used and to improve its functionality and user experience.
- To Send Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contractual obligations to you when you make a purchase.
- Legitimate Interests: To improve our website, communicate with you, and provide customer support.
- Consent: For sending marketing communications (you can withdraw your consent at any time).
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your personal data with third-party service providers who perform services on our behalf, such as payment processors and shipping companies.
- Legal Requirements: We may disclose your information if required by law or to protect our rights or the rights of others.
- Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete data.
- Erasure: You can request deletion of your personal data, subject to certain conditions.
- Restriction: You can request that we restrict processing of your personal data.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Withdrawal of Consent: You can withdraw your consent at any time for any data processing based on consent.
To exercise your rights, please contact us at kurtismatthew27@gmail.com.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information on the cookies we use and your choices regarding cookies, please see our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Celestial Mug Creations
Email: kurtismatthew27@gmail.com
Address: 308 Vincent Circle Middletown DE 19709